Frequently Asked Questions

Frequently Asked Questions

All things Curly Girl

Who is Curly Girl

Well, Curly Girl Design is the creative endeavor of artist Leigh Standley!  So I guess she’s Curly Girl, but really, there’s a little ‘curly girl’ in all of us.  Leigh’s the big cheese, if you will, and she’s got a small team behind her making the magic happen in the day-to-day at Curly Girl HQ.  You can learn about all of us here!

Where is Curly Girl located?

Curly Girl HQ ships out of Billerica, MA.

What is the Live Big Initiative?

We’re so glad you asked! Curly Girl Design has a practice that we want to yell from the rooftops: Shop Small, Live Big! Learn more about our initiative here, and Live Big with us!

I want more Curly Girl in my life, how can I make this happen?

Well, following us on Facebook, Twitter, Instagram, and Pinterest are a great start!  Follow Leigh’s Blog for even more imperfect living and other marvelous things.

I've got some general questions about your products, is there someone I can talk to?

Of course!  You can email for all your Curly Girl questions, or get us on the phone at 877-904-2583.

Questions about the website?

Be sure to use the most updated versions of your browser to have the best experience with our website and blog.  Best bet? Use Chrome, Firefox, and Safari.  Please note! Internet Explorer is no longer supported and should not be used to browse or purchase through as it will hinder your experience, including but not limited to errors in page loads, appearance and cart/checkout issues.

Where are your products made?

Curly Girl prides itself on making as all of our products with love, either domestically or overseas, and utilizes other small businesses to help us make our products.  Nearly all our paper products are printed right here at home in the States, with our cards coming from a shop just down the street from HQ! Our licensed products are made in a mixture of domestic and overseas locations.  Canvases are lovingly handmade in North America.

How Green is Curly Girl?

We are absolutely dedicated to being an environmentally-conscious company. Most of our paper products are printed with soy-based inks and are made of recyclable materials.  Our cards are sleeved in recyclable plastic, as are our magnets, notepads, and matted prints.  We re-use packing materials for shipments, including popcorn, paper, air-bubbles, and foam, and our boxes are all made of recycled and recyclable cardboard.

As you can imagine, an office that doubles as a warehouse/shipping facility can accumulate a lot of waste.  This is why we have a local recycling company pick up what we can not re-use in shipments including a lot of cardboard, shredded paper, plastics and other waste that accumulates from day-to-day activity.

We also work with a number of local manufacturers and warehouses which help us cut down on freight times when moving product around.

Do you have any coupons or sales I can take advantage of?

Sure do!  We have a SALE section that is always updating.  Many items in the SALE section are being retired, so take advantage while it lasts!  We also run discounts every month – be sure to sign up for our email list and follow us on Facebook, and Leigh’s Blog for even more exclusive deals.

Do you offer gift cards?

Of course! We offer Gift Certificates in $25 increments up to $100 that can be utilized in our online store.   When you add the Gift Certificate to your cart you can choose to send the credit to yourself or to email directly to your lucky recipient.  Coupon codes are automatically populated and may be used immediately in our shop.

Why are some items final sale while others may be returned?

Our Canvases are final sale due to their handmade nature and on-demand creation.  Each canvas is made specifically for your order, it is then assembled, glittered, and signed by Leigh before heading to your home.  This takes lots of love, a little time, and is one-of-a-kind!  Because of these reasons, canvases are final sale.

Retired items, such as those in our Sale section, will not be restocked in our warehouse and often are the last of their kind.  For this reason, we do not accept returns on Sale items and these types of product returned to our warehouse will not receive a refund or store credit.